FREQUENTLY ASKED QUESTIONS
Do you have questions? Here you'll find quick answers to your questions.
that are of most interest to our customers.
WHAT ARE YOUR RETURN POLICY?
If you are not satisfied with your order, please contact us within 30 days for an exchange or refund. We will need proof of purchase and photos of the product for which you are making a claim.
HOW MUCH CAFFEINE IS CONTAINED IN YOUR TEAS?
The caffeine content varies depending on the type of tea. Our green and black matcha varieties contain approximately 65–80 mg of caffeine per 5 g serving. In general, brewed green and black teas contain about 15–50 mg per 240 ml cup, which is about 1/3 to 1/2 the amount found in coffee. Thanks to other beneficial components like L-theanine and catechins, the caffeine in tea is released more slowly and evenly, without causing jitters. However, everyone is different. We recommend starting slowly and drinking your tea after meals and during the first half of the day (to avoid sleep disturbances).
WHERE CAN I BUY YOUR TEAS IN PERSON?
Our teas will soon be available in select retail stores. We do not currently have our own retail store.
WHAT MATERIAL ARE YOUR TEA BAGS MADE OF?
Our tea bags are made from 100% biodegradable, plastic-free, plant-based materials.
WHAT DOES ROC (REGENERATIVE ORGANIC CERTIFIED) MEAN?
ROC is the highest standard for organic farming. It combines organic farming methods with soil health, animal welfare, and fair working conditions. We are proud to offer you the world's first ROC teas! For more information, please visit regenorganic.org .
DO YOU OFFER TEA TASTINGS OR COURSES?
We occasionally offer tastings and educational events at our partners' locations. We are working on offering private tastings soon. Follow us on Instagram or subscribe to our email list to stay up to date.